Please read these Terms & Conditions carefully before registering an account or placing any wager on bumi4. By accessing or using the platform, you confirm that you have read, understood, and agreed to be bound by these terms in their entirety.
In these Terms & Conditions, the following definitions apply unless the context expressly requires otherwise:
To be eligible to register an Account and use the Services, you must satisfy all of the following conditions at the time of registration and on a continuous basis for as long as you maintain an Account:
bumi4 reserves the right to request documentary evidence confirming eligibility at any time. Failure to provide satisfactory documentation within the timeframe specified by bumi4 may result in suspension or permanent closure of the Account, with withdrawal of the Real Money Balance subject to the outcome of any pending compliance review.
Each individual may register only one Account on bumi4. Opening duplicate, multiple, or related Accounts by the same individual — whether under the same or different personal details — is strictly prohibited and constitutes grounds for immediate Account closure and forfeiture of any outstanding balances pending compliance review.
During registration, you are required to provide accurate, complete, and current information, including:
You agree to keep all registration information accurate and up to date at all times. Any material change to your personal details — including a change of email address, telephone number, or payment method — must be reported to bumi4 Customer Support promptly. bumi4 is not responsible for failed communications or delayed transactions resulting from outdated member information.
bumi4 reserves the right to decline any registration application without providing reasons. Registration does not guarantee uninterrupted access to all Services, which may vary by product availability, compliance status, or technical maintenance windows.
You are solely responsible for maintaining the confidentiality of your Account credentials, including your username, password, and any one-time passwords (OTPs) issued to your registered mobile number. You must not disclose your login credentials to any third party under any circumstances.
All activity conducted through your Account — including wagers placed, deposits made, and withdrawals requested — is deemed to have been authorised by you. bumi4 bears no liability for losses resulting from unauthorised Account access where such access occurred due to your failure to maintain adequate credential security.
If you suspect that your Account has been accessed without your authorisation, you must notify bumi4 Customer Support immediately via live chat or email. bumi4 will take reasonable steps to investigate and, where appropriate, temporarily suspend the Account pending the outcome of that investigation.
bumi4 strongly recommends that all Members enable two-factor authentication (2FA) via SMS OTP, which is available in the Account Security settings. The Platform will never contact you to request your password, OTP, or full payment card details via any channel — if you receive such a request, treat it as fraudulent and report it immediately.
All deposits on bumi4 are processed exclusively in Indonesian Rupiah (IDR / Rp). The Platform supports the following deposit methods:
Minimum deposit amounts and processing times vary by payment method and are published on the Deposit page within your Account dashboard. bumi4 does not charge a platform-side fee on deposits; however, your bank or e-wallet provider may impose their own transfer fees, for which bumi4 accepts no responsibility.
bumi4 reserves the right to request proof of deposit ownership at any time. Deposits that cannot be verified as originating from an account in your own name will be returned to the source account, less any applicable third-party transaction fees, and the relevant Account may be subject to a compliance review.
The Platform reserves the right to limit, reverse, or decline any deposit it reasonably suspects to be connected with fraudulent activity, money laundering, or a breach of these Terms & Conditions.
Withdrawal requests may only be made to a bank account or e-wallet registered in the same name as the bumi4 Account holder. Cross-name withdrawals are strictly prohibited. Approved withdrawals are processed in IDR only, to the same payment method used for the most recent qualifying deposit where operationally feasible.
Processing times for withdrawal requests are as follows:
The minimum withdrawal amount per transaction is Rp 50.000. Maximum withdrawal limits applicable to your Account tier are published in the Account dashboard. VIP-tier Members may be eligible for higher single-transaction withdrawal limits; contact your Account Manager or Customer Support for details.
bumi4 reserves the right to delay or withhold any withdrawal if there are reasonable grounds to suspect fraudulent activity, a breach of these Terms & Conditions, or an unresolved KYC requirement. In such cases, bumi4 will notify the Member within 24 hours of the decision to withhold, specifying the information or documentation required to resolve the matter.
bumi4 offers a range of promotional bonuses to both new and existing Members. All bonuses are subject to the specific terms published alongside each promotion, which form part of these Terms & Conditions. In the event of a conflict between general Terms and bonus-specific terms, the bonus-specific terms prevail with respect to that promotion.
The following general bonus rules apply to all promotions unless explicitly overridden by promotion-specific terms:
All bets and wagers placed on bumi4 are final once confirmed by the Platform. Confirmed bets cannot be cancelled, modified, or reversed by the Member, except in circumstances where the Platform has declared a bet void in accordance with the applicable game or sportsbook rules.
Sportsbook bets are subject to the following general rules:
Casino and slot game outcomes are determined by certified Random Number Generator (RNG) software. Live casino game outcomes are determined in real time by physical dealing and roulette wheel mechanics, broadcast live on camera. bumi4 makes no warranty as to the outcome of any individual game round.
In the event of a technical failure — including server disconnection, software malfunction, or data feed interruption — during a game round, the round will either be completed using the most recent valid game state or, where completion is not possible, voided and the stake returned. The Platform's decision on technical failure resolution is final.
The following conduct is strictly prohibited on bumi4 and may result in immediate Account suspension, permanent closure, forfeiture of balances, and referral to relevant authorities:
Where bumi4 suspects prohibited conduct, it reserves the right to suspend the Account immediately, withhold pending withdrawals, and conduct a full compliance investigation before making a final determination. The Member will be notified of the suspension and the general nature of the investigation within 48 hours, subject to any legal obligation to maintain confidentiality.
All content on the bumi4 Platform — including but not limited to the bumi4 name, logo, domain, website design, user interface, graphics, text, game assets, software code, promotional materials, and audio-visual elements — is the property of bumi4 or its licensed content providers, and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial entertainment purposes in accordance with these Terms & Conditions. This licence does not permit you to:
Any unauthorised use of bumi4's intellectual property constitutes a material breach of these Terms & Conditions and may give rise to civil or criminal liability under applicable law.
To the maximum extent permitted by applicable law, bumi4 and its officers, directors, employees, contractors, and licensors shall not be liable for:
Where bumi4's liability cannot be excluded by law, its total aggregate liability to any Member in respect of any claim shall not exceed the total amount deposited by that Member into their Account during the 30 calendar days immediately preceding the event giving rise to the claim.
Nothing in these Terms & Conditions excludes or limits bumi4's liability for fraud, fraudulent misrepresentation, death, or personal injury caused by its negligence, or any other liability that cannot be lawfully excluded or limited.
bumi4 collects, processes, and stores your personal data in accordance with its Privacy Policy, which is incorporated into these Terms & Conditions by reference. By registering an Account, you consent to the collection and processing of your personal data as described in the Privacy Policy.
The types of data bumi4 collects include registration information, KYC documentation, transaction records, device and browser data, and communication history with Customer Support. This data is used for account management, identity verification, fraud prevention, regulatory compliance, and service improvement.
bumi4 will not sell your personal data to third parties. Data may be shared with trusted third-party service providers — including payment processors, identity verification partners, and game software providers — strictly to the extent necessary to deliver the Services. All third-party data processors are contractually bound to data confidentiality and security obligations consistent with applicable data protection standards.
For full details of how bumi4 handles your personal data, including your rights of access, correction, and deletion, please review the Privacy Policy.
bumi4 reserves the right to amend, update, or replace these Terms & Conditions at any time. Material amendments — meaning changes that materially affect Members' rights or obligations — will be communicated to registered Members via email to their registered address and/or via a notice displayed prominently on the Platform, with a minimum of 7 calendar days' advance notice before the amended terms take effect.
Non-material amendments — including corrections of typographical errors, clarifications of existing provisions, and updates to reflect changes in payment method availability — may take effect immediately upon publication without prior notice.
Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the amended Terms & Conditions. If you do not accept the amended terms, you must cease using the Platform and may request closure of your Account and withdrawal of your Real Money Balance before the effective date of the amendment.
These Terms & Conditions and any dispute or claim arising out of or in connection with them or their subject matter or formation — including non-contractual disputes or claims — shall be governed by and construed in accordance with the laws of the jurisdiction in which bumi4 holds its international operating licence.
bumi4 operates under an internationally issued gaming licence and is subject to the regulatory requirements of that licensing jurisdiction. The Platform is intended for use by adult residents of Indonesia in accordance with the age restriction and eligibility requirements set out in Clause 2.
In the event of a dispute between you and bumi4 that cannot be resolved through the Customer Support process described in Clause 15, both parties agree to attempt in good faith to resolve the matter through mediation before initiating formal legal proceedings. Any unresolved dispute shall be subject to the exclusive jurisdiction of the courts of bumi4's licensing jurisdiction.
Nothing in this clause prevents bumi4 from seeking urgent injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights or prevent irreparable harm.
If you have any questions about these Terms & Conditions, wish to raise a dispute, or need assistance with your Account, bumi4 Customer Support is available through the following channels:
Formal written complaints may be submitted via email to [email protected] with the subject line "Formal Complaint — [Your Username]". bumi4 will acknowledge receipt within 24 hours and provide a substantive response within 5 business days (WIB). If you are not satisfied with bumi4's response, you may escalate the matter in accordance with the dispute resolution process described in Clause 14.
These Terms & Conditions are the foundation of a fair, transparent relationship between bumi4 and every registered Member. Here is what you can always expect from us.
All bonus terms, wagering requirements, withdrawal conditions, and house-edge disclosures are published in plain English. bumi4 does not apply retroactive rule changes to active promotions or outstanding balances.
Withdrawals to BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, and LinkAja are processed promptly — most e-wallet withdrawals within 5 minutes, bank transfers within 30 minutes during standard WIB hours.
Identity verification is conducted efficiently and confidentially. KYC documentation is reviewed within 24 hours and stored securely in encrypted form. Verified Members enjoy uninterrupted access to all Services.
256-bit SSL/TLS encryption, two-factor authentication, and real-time fraud monitoring protect every Account and transaction on the Platform around the clock, every day of the year.
Live chat is staffed 24 hours a day, 7 days a week, with Indonesian-speaking agents available during peak WIB hours. Formal complaints receive a substantive response within 5 business days.
Every Member has access to deposit limits, session reminders, cooling-off periods, and self-exclusion controls — available directly from the Account dashboard. We are committed to sustainable, enjoyable gaming for all.
Now that you have reviewed the Terms & Conditions, head over to bumi4 and explore our full range of casino games, live tables, and sportsbook markets — all in IDR, all available 24/7. Adults only — 21+ required.